Getting support for API issues

Having issues with the API? We'd be happy to help you! Just click the (?) support beacon button in the bottom right corner of this page or click the 'Contact' link in the menu to connect with our support team.

Troubleshooting API errors can be a challenging task, so to help us best be able to support you, please ensure to include the following information about any issue(s) you are experiencing:

  • The endpoint URL you are sending your request to
  • Your request payload
  • The response including the HTTP status code
  • Any other error messages received

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